Customer Service.

All orders will be processed within 1-2 business days. Shipment may be delayed during seasons, holidays, and severe weather conditions. In the event of large amount of orders being processed, you may experience some delay with shipment. 2SIDEDcollection will not be held responsible for lost or stolen products nor will a refund be distributed. Once orders are sent out, they cannot be canceled. All sales are final. NO RETURNS OR EXCHANGES.

Please note that orders placed separately will be shipped separately. Once order has been placed, notification via email or text will be sent confirming your order. Please note there will be no cancellation of your order once its been placed. If we are unable to authorize payment, please close the page and try again. It may be that the product is out of stock and has not been updated on the site. We are unable to receive payment methods via checks or wire transfer. Every product is made with exceptional quality and of fine details. We guarantee great value.

Shipping Costs.

2SIDEDcollection offers worldwide shipping. Select countries are subject to custom fees, import fees, and taxes, all of which are the sole responsibility of the customer. Some shipping restrictions may apply.

Arrival Time.

Once shipped, arrival time of all packages may differ country to country. Orders placed during holidays will be processed the following business day. Delays of shipment may be affected during severe weather or uncontrolled circumstances that may arise. These are not within our control.